Terms of Use

📄 Terms of Use

Effective Date: 17 June 2025

Welcome to HADIA SG, a website operated by HADIA PTE. LTD. (“we,” “our,” “us”). These Terms of Use (“Terms”) govern your access to and use of our website, products, and services.

By using our website (https://hadia.sg), you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Use of Website

You may browse and purchase products from our website for personal, non-commercial use only. You agree not to:

  • Reproduce, copy, distribute, or exploit any content without our written consent

  • Use bots, scrapers, or other automated tools to access the site

  • Upload or transmit any malicious code or disruptive technology

2. Intellectual Property

All content on this website—including images, designs, products, logos, copy, and downloadable media—is the intellectual property of HADIA PTE. LTD. or its licensors.
Copying, reproducing, or using any content without permission is strictly prohibited.

3. Orders & Payments

  • All prices are in SGD (Singapore Dollars) and inclusive of applicable taxes unless otherwise stated.

  • Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

  • For personalized products, once an order is placed, it cannot be cancelled or refunded unless there's a proven defect or error on our part.

4. Shipping & Delivery

We aim to dispatch all items within the indicated lead time. However, delays may occur due to unforeseen circumstances.
Please refer to our Shipping Policy for detailed information.

5. Returns & Refunds

Due to the customized nature of our products, returns and refunds are only applicable in specific cases (e.g. incorrect item, damaged upon arrival).
Please refer to our Refund Policy for full terms.

6. Limitation of Liability

We do our best to ensure all product descriptions and information are accurate. However, we make no guarantees that the content is error-free.
To the fullest extent allowed by law, we shall not be liable for any damages arising from your use of our website or products.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third parties.

8. Modifications

We reserve the right to change these Terms at any time. Changes will be posted here and are effective immediately. Continued use of our site means you accept the revised Terms.

9. Governing Law

These Terms shall be governed by the laws of Singapore. Any disputes shall be resolved through the courts of Singapore.

While we are based in Singapore, we aim to comply with the general consumer protection standards of the countries we ship to. Please contact us at shasha@hadia.sg for any questions.

10. Contact Us

If you have any questions, please reach out to us at:
📧 shasha@hadia.sg